Privacy Policy
Last updated: January 2025
1. Data Controller
Outer Haven ("we", "our", or "the Controller"), located in Mexico, is responsible for processing your personal data.
Contact email: hello@outerhaven.mx
2. Personal Data We Collect
We may collect the following personal data:
Data you provide directly:
- Name
- Email address
- Phone number (WhatsApp)
- Information about your project or business
- Any other information you voluntarily provide
Data collected automatically:
- IP address
- Browser and device type
- Operating system
- Pages visited on our site
- Time spent on the site
- Referral source
- Approximate geographic location (country/city)
3. Purpose of Data Processing
We use your personal data for the following purposes:
Primary purposes (necessary):
- Respond to your inquiries and requests
- Provide service quotes
- Deliver contracted services
- Communicate with you about ongoing projects
- Comply with legal obligations
Secondary purposes (optional):
- Send information about our services and products
- Perform statistical analysis on website usage
- Improve our services and user experience
If you do not want your data processed for secondary purposes, you can indicate this by sending an email to hello@outerhaven.mx with the subject "Exclude secondary purposes".
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. For more information, see the Cookies section below.
5. Data Transfers
Your personal data may be transferred to and processed by third parties in the following cases:
| Recipient | Purpose | Country |
|---|---|---|
| Google LLC (Google Analytics) | Website usage analysis | United States |
| Cloudflare Inc. | Website hosting | United States |
6. Your Rights
You have the right to:
- Access your personal data
- Rectify your data when inaccurate or incomplete
- Delete your data when you believe it is not being used properly
- Object to processing of your data for specific purposes
- Data portability where applicable
How to exercise your rights
To exercise any of these rights, send an email to hello@outerhaven.mx with:
- Your full name
- Clear description of the data you wish to exercise rights over
- The right you wish to exercise
- Any documents that help locate your data
We will respond to your request within 20 business days.
7. Security Measures
We have implemented technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing.
8. Cookies
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.
Types of cookies we use
Necessary Cookies
Essential for website operation and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| cookie_consent | Remember your cookie preferences | 1 year |
Analytics Cookies (require consent)
Help us understand how visitors interact with our site.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - Distinguish users | 2 years |
| _ga_* | Google Analytics - Session state | 2 years |
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the corresponding update date.
We recommend reviewing this page periodically.
10. Contact
For questions about this Privacy Policy or the processing of your personal data:
Email: hello@outerhaven.mx
11. Consent
By using our website and/or providing your personal data, you accept the terms of this Privacy Policy.
For secondary purposes and the use of analytics cookies, we will request your express consent through our cookie banner.
This Privacy Policy complies with applicable Mexican data protection laws (LFPDPPP) and international best practices.